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GENERAL INFORMATION
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DIGITAL EDITIONS
SPECIAL OFFERS
GENERAL INFORMATION
Contacting National Geographic

U.S. and Canada

For assistance you may contact National Geographic via e-mail or via phone by calling 1-800-647-5463.

By EMAIL:

National Geographic magazine (Domestic subscribers only): natgeomagazine@cdsfulfillment.com

National Geographic Kids magazine: natgeokids@cdsfulfillment.com

National Geographic Little Kids magazine: natgeolittlekids@cdsfulfillment.com

National Geographic History magazine: natgeohistory@cdsfulfillment.com

Outside the U.S. and Canada

By EMAIL:

National Geographic magazine (International subscribers only): ngmintl@subscription.co.uk

By Mail or Phone:

For assistance by mail or phone, please contact the appropriate office by clicking here for contact information.

When is the best time to reach National Geographic's Customer Service Center by telephone?

For members in the US and Canada, operators at National Geographic's Customer Service Center (1-800-647-5463) are available Monday through Friday 7:00 a.m. to 8:00 p.m. CT, Saturday 8:00 a.m. to 6:00 p.m. CT. Customer service operators outside the US are available during normal business hours in their region.

Where can I find customer service information for other National Geographic products?

Visit our Support Center for answers on commonly asked questions and to find customer service information.

Letters to the Editor

Please include your full name, address, and home telephone number, and contact us via e-mail or U.S. mail.

U.S. Mail:

National Geographic
Editorial Services - (Include Magazine Title)
1145 17th Street NW
Washington, D.C. 20036

By Email:

National Geographic Magazine: editor@natgeo.com
National Geographic History magazine: history@natgeo.com
National Geographic Kids or Little Kids magazines: kids@natgeo.com

Back Issues

Back issues of the printed editions are not considered part of a subscription order. Available back copies can be purchased online or through our single copy sales office. Please visit our website: www.natgeo.com/backissues. Prices may vary, and the availability of an issue may differ according to consumer demand.

National Geographic Customer Service
Single Copy Desk
PO Box 37545
Boone, IA 50037

You can also call 1-800-777-2800 (1-515-237-3674 outside the U.S./Canada) if you prefer to order by phone. You can also send us an e-mail at natgeosinglecopy@cdsfulfillment.com. All single copy orders must be paid at the time of order. You will need to provide the name of the magazine, exact cover date of the issue, and the number of copies you wish to order.

If you are ordering 100 copies or more of a back issue, please call to inquire about bulk discounts.

The cost of back issues of National Geographic magazine:

National Geographic magazine Back Issue Rates

(in U.S. Dollars)
Cover Date Price per Issue
U.S. Canada (U.S. funds) International
1888-1913 Not Available Not Available Not Available
1914-1925 $40 $44 $49
1926-1940 $30 $34 $39
1941-1955 $20 $24 $29
1956-1970 $15 $19 $24
1971-1985 $10 $12 $19
1986 to date $8 $10 $15

The cost of back issues of National Geographic Kids, National Geographic Little Kids, National Geographic Traveler, and National Geographic History magazine:

Kids, Little Kids, Traveler and History - Back Issue Rates

(in U.S. Dollars)
Price per Issue (Includes Shipping and Handling)
  U.S. Canada (U.S. funds) International
Kids $5.00 $10.00 $15.00
Little Kids $5.00 $10.00 $15.00
Traveler $6.00 $10.00 $15.00
History $10.00 $12.00 $18.00
Where to Find National Geographic Magazine on a Newsstand Near You

Visit the MagFinder Application, available via MagNet or at http://magfinder.magnetdata.net. MagFinder identifies and directs you to stores in your area where you can find National Geographic magazines.

Permissions and Reprints

All requests to reprint a map or photo from National Geographic must be sent to the following address:

Nat Geo Image Collection
1145 17th Street NW
Washington, D.C. 20036-4688
U.S.A
Telephone: 1-202-791-2830
E-mail: ngicagency@natgeo.com
Website: natgeoimagecollection.com

Privacy

Click here to view National Geographic's privacy statement. This page will also offer you the opportunity to limit how your personal information is used.

Value of Past Issue

The rates below are for purchasing available National Geographic back issues directly, and do not constitute an assessment of value for any issues that you may have. To better determine the value of your collection, please contact a collector in your area. They should be in your yellow pages under collector. Here is a list of dealers who might be able to help you.

Below are the rates (in U.S. dollars) at which National Geographic sells National Geographic back issues:

Cover Date Price per Issue
1888-1913 Not Available
1914-1925 $40
1926-1940 $30
1941-1955 $20
1956-1970 $15
1971-1985 $10
1986 to date $8

For dealers, an online bulletin board, and more please visit National Geographic's Collectors Corner.

Lifetime Subscriptions - Print Edition

Lifetime Subscriptions are offered only to individuals who reside in the United States. Purchasing a Lifetime Subscription entitles you to receive monthly issues of National Geographic magazine during your entire lifetime. The Lifetime Subscription fee is currently $895, and full payment is required before the subscription can be entered. A sales tax will be added where applicable. A Lifetime Subscription can be entered in one name only. Once entered, a Lifetime Subscription is not transferable, nor is the fee refundable. To order a Lifetime Subscription, please contact 1-800-237-5051 (U.S./Canada) or 1-515-237-3674 if you are outside the U.S. & Canada.

Lifetime Subscriptions - Digital Edition

At this time, we are not accepting orders for Digital only Lifetime Subscriptions. Through our partnership with Apple, we are able to offer you access to the digital edition for the iPad, iPhone and Kindle Fire at no additional cost. Should you choose to access the digital issues via the iPad or iPhone, the print issues will continue to ship to you.

Free Gifts for Paid Subscriptions

National Geographic regrets that free gifts are not automatically included with all membership/subscription orders.

If your subscription order included a free gift, please note that gifts are usually sent upon receipt of payment. Once payment has been received, your free gift will be shipped. In the U.S. and Canada, your free gift should arrive within 6 weeks. All other countries please allow 8 - 12 weeks for delivery.

If sufficient time has been allowed for delivery, please contact us by email or phone.

Products/Programs/Employment

Who do I contact with questions concerning books, videos, maps, and other non-magazine products offered by National Geographic?

The contact information for our product fulfillment offices can be found at: https://help.nationalgeographic.com

How can I obtain copies of photographs appearing in National Geographic, National Geographic Kids, National Geographic Little Kids, National Geographic History, or National Geographic Traveler magazines?

Nat Geo Image Collection offers unframed and framed prints of a wide variety of images that have appeared in National Geographic magazine over the years. For more information, visit: https://www.natgeoimagecollection.com or visit www.nationalgeographicart.com

Where can I find employment opportunities at National Geographic?

We offer a unique opportunity to be part of a world-class institution, a strong global brand, and an organization with a rich history of scientific discovery and exploration. To search for current opportunities, please visit our Careers page here.

Explorer Magazine: A classroom magazine

Our available products are described on our website's FAQ page. Click here to access our website.
To place an order in the US, please fill out our online order form here or call our customer service hotline at 844-601-5020.
Our educational products are not offered outside the U.S., Mexico and Poland. Contact information for orders in Mexico and Poland is below.

Mexico: (01 55) 15 00 60 00, Ext. 6002, 6003 or clientes.mexicoca@cengage.com
Poland: +48 58 322 45 60 or ngodkrywca@nowaera.pl

Explorer magazine is available in both a print magazine and a digital magazine which can be purchased separately or together.
The total minimum order is 10 subscriptions per edition.
To qualify for the bulk discount, your order must consist of 300 or more subscriptions on one purchase order.

If there is anything else we can do to help, please do not hesitate to contact us at 844-601-5020 or explorermag@ngs.org.

Collector's Listing/ Donating Back Issues

Where can I donate my collection of past issues of National Geographic magazine?

National Geographic does not accept back copies of National Geographic magazine. Therefore, you may wish to donate your back copies to your local schools, hospitals, and/or charities. We have a Collector's Corner on our website, which includes a dealer list and a Collector's Forum where you can post a notice regarding your collection.

Large Print

National Geographic does not publish National Geographic material in large print or any other special editions for the visually handicapped. However, materials published by National Geographic are regularly selected for reproduction in Braille or recorded form and are distributed through regional programs of the U.S. National Library Service for the Blind and Physically Handicapped (lcweb.loc.gov/nls/).

MANAGE YOUR ACCOUNT
Here is how to Manage Your Subscription Account Online

To manage your subscription account online, visit: www.ngmservice.com

For members who reside outside the U.S. and Canada, please refer to the following links for:
National Geographic magazine
National Geographic History magazine
National Geographic Kids magazine
National Geographic Little Kids magazine

Account Status

The Account Summary option on the Service Options menu lists your magazine subscription(s), expiration date and status for each. It also provides a quick glance at what subscriptions have expired or will soon expire and gives you the opportunity to conveniently renew online.

The Service Options menu and Account Summary provides details about your personal profile, such as your name and billing information, and gives you the opportunity to update such information.

Change of Address

You can update your address easily by signing in to your subscription account and click or tap "Change My Address" link from the Service Options menu.

Billing/Payment
U.S. and Canadian Members:

If you would like to check payment status online or to pay your bill in full using your credit card, visit the Account Summary and Make A Payment option on the Service Options menu to make a payment.

For members who reside in the U.S. or Canada, payments may also be mailed to:

National Geographic Customer Service
PO Box 37545
Boone, IA 50037

You may also call 1-800-647-5463 if you prefer to pay over the phone.

If you have already paid your bill, but are still receiving invoices, please keep in mind that it can take up to two weeks for us to receive and process your payment. If it has been less than two weeks since you sent your payment, please disregard any invoices that you receive, as we may be unable to intercept them in the mail. If it has been more than two weeks since you remitted payment, please contact us.

If you ordered through an agent (such as Magazines.com or New Sub Services), please check with the agent to ensure that your order was received and processed. The agent will handle all customer service issues.

For members who reside outside the U.S. and Canada, payments may be made to our international offices. Click here for a listing of office addresses.

Renewals

Login to the customer care website and renew your subscription or gift subscriptions. Your renewal order will be added to the end of your current subscription. We will contact you well in advance of your subscription expiration date by email so that you will not miss any future issues. Renewal orders should be received at least 8 weeks prior to subscription expiration to ensure your issues will be delivered without an interruption in service.

For members who reside outside the U.S. and Canada, if you're having trouble renewing your subscription online you may contact us through one of our international offices. Click here for a listing.

Cancellation
U.S. and Canada

Login to the customer care website to cancel a subscription. You may also contact us by e-mail or phone at 1-800-647-5463. We will promptly stop your service and issue a refund for any unmailed copies.

If you cancelled your subscription, but are still receiving bills, please note that it takes a few days for a cancellation to become effective. Therefore, if you receive any invoices after you have cancelled, please ignore them. If you ordered through an agent (e.g., Magazines.com or New Sub Services), you should also check with that agent to ensure that your cancellation request was received and processed.

Outside the U.S. and Canada

You may contact us through one of our international offices. Click here for a listing of offices and information. If you require further assistance, please contact us by at ngmintl@subscription.co.uk

Report a Missing or Damaged Print Issues
U.S. and Canada

Visit the Account Summary on the Service Options menu and click or tap the "Order Options" button next to the appropriate magazine. Select "Report Missing/Damaged" issue and follow the steps on the screen. If your issue frequently arrives damaged and your mailbox is sufficiently sized, then check with the post office to see if the magazine arrives in good condition. If it does not, then please contact us by e-mail. Replacement issues should arrive in 3-6 weeks.

Late or Missed Print Issues
U.S. and Canada

If you have missed an issue, we may have an incorrect address on file. Please verify your address on your Account Summary. Your magazines may also have stopped being delivered due to nonpayment. Please also check the payment status on your account. Any outstanding balance on your account will be listed on the page.

If none of these explanations apply, please login to report the missed issue. Your subscription will be extended to make up for the missed issue. If you would prefer to receive a replacement issue, please contact us by e-mail.

Duplicate Subscriptions

If you are receiving duplicate copies of a magazine, please contact us by phone at 1-800-647-5463 or email customer service including the account information on both copies of the magazine.

PRINT SUBSCRIPTION ORDERS
How to Order or Give a Gift:

Please visit: http://nationalgeographic.com/subscribe/magazines/

Age Range of National Geographic Kids

National Geographic Kids is geared toward children from the age of 6 to 12 years of age.

Age Range of National Geographic Little Kids

National Geographic Little Kids is geared toward children from the age of 3 to 6 years of age.

Foreign Language Edition Information - Print Editions

National Geographic works with publishers around the world to produce foreign-language editions. Note: English-language subscriptions cannot be exchanged for non-English subscriptions. However, you may cancel a current membership and order a foreign-language edition. For more information, please visit www.nationalgeographic.com and select your country at the bottom of the page.

DIGITAL EDITIONS
National Geographic Magazine Digital Edition
Activate access to National Geographic magazine's digital edition and enjoy everything you get in print, plus:
What is included in a subscription?

There are several subscription options for National Geographic magazine:

  • Print-Only includes National Geographic magazine delivered to your mailbox.
  • Digital-Only includes National Geographic magazine digitally delivered to select devices. Click here for a list of devices for which National Geographic is currently available (subscriptions ordered direct from the publisher).
  • Print Plus includes both the Print and Digital editions of National Geographic magazine.
What is the Online Archive?

National Geographic online archive includes access to over 125 years of digital back issues. Click here to access the online archives.

  1. How do I get access to the Online Archive?
    Access to the Online Archive requires having a subscription to National Geographic magazine. If you have not already set-up an account, you can do so by clicking here.
  2. Forgot your password?
    Click here to reset your password. Access to the online archives requires the same username and password as your digital account.
How do I upgrade, change, or cancel my subscription?

Please contact customer service by emailing us or call 1-800-647-5463.

What issues am I entitled to as part of my digital subscription to National Geographic magazine?

You are entitled to available issues as far back as the start of your subscription or that we have published in the library.

Besides being available on iPad®, iPhone®, and Google Play, where else is National Geographic magazine digital edition available?

National Geographic is also available from a variety of third party vendors. Please shop each vendor directly via the following links:

Can I purchase single copies of National Geographic magazine digital edition?

Single copies may be purchased through each vendor's newsstand.

How do I cancel the digital subscription I purchased through Apple News, Amazon Appstore, Barnes & Noble, Google Play or another third party vendor?

You will have to cancel your subscription by contacting the digital partner through whom it was purchased.

iPad and iPhone Support

For the best app experience, please ensure that you have the most recent version of iOS and of the app. The app requires iOS10 or higher.

How do I setup my existing subscription on my iPad or iPhone?

To setup digital access and see what devices are available, please visit: www.ngm.com/digitalaccess

I recently updated my app or purchased a new iPad or iPhone and cannot sign in.

If you subscribed via iTunes you do not have to sign in. You will have to restore your subscription with your Apple ID.

  • Tap the Settings icon on the bottom of the screen.
  • Tap the Restore Purchases
  • Enter your Apple ID password. (Forgot your Apple ID password? You can reset it at appleid.apple.com.)

If you subscribed elsewhere, have a digital account, and cannot sign in, follow the troubleshooting points below.

  • Your username is the full e-mail address you provided when your account was created.
  • Most login problems can easily be resolved by resetting your password. If you purchased through National Geographic, reset your password here
  • Check your spam folder if you are not receiving your password reset e-mail.
  • Make sure it says Sign Out in the upper corner. If not, you will need to log in with your username and password to access your digital issues.
Issues that I purchased within the app say "buy" instead of "download".

If you have a digital account, you will have to sign into your account.

  1. Tap the Settings icon on the bottom of the screen.
  2. Tap Sign In.
  3. Enter your e-mail address and password.
  4. Tap Sign In.

If you subscribed via iTunes, you will have to restore your subscription with your Apple ID.

  1. Tap the Settings icon on the bottom of the screen.
  2. Tap Restore Purchases.
  3. Enter your Apple ID password. (Forgot your Apple ID password? You can reset it at appleid.apple.com.)
I recently purchased a new iPad or iPhone. Are my issues still available to me?

Yes, your issues are still available.

If you have a digital account, you will have to sign into your account.

  1. Tap the Settings icon on the bottom of the screen.
  2. Tap the Sign In.
  3. Enter your e-mail address and password.
  4. Tap Sign In.

If you subscribed via iTunes, you will have to restore your subscription with your Apple ID.

  1. Tap the Settings icon on the bottom of the screen.
  2. Tap Restore Purchases.
  3. Enter your Apple ID password. (Forgot your Apple ID password? You can reset it at appleid.apple.com
Google Play Support (U.S & Canada Subscribers only)

For information on Google Play, please visit: https://nationalgeographic.com/digitalaccess

Please visit the Google Play Help Center for more information: http://support.google.com/googleplay.
You can contact Google Play customer service by clicking here.

National Geographic Kids Digital Edition
Where is the National Geographic Kids magazine digital edition available?

National Geographic Kids is available from a variety of third party vendors. Please shop each vendor directly via the following links:

SPECIAL OFFERS
Subscriber's Automatic Renewal Program
U.S. and Canada

As part of this program, your subscription will automatically be renewed each year. Before the start of each renewal, you will be sent a reminder notice stating the current rate. If you do nothing, your credit card will automatically be charged for another subscription year at the renewal rate then in effect. You may cancel by calling 1-800-647-5463 or by emailing customer service at any time during your subscription and receive a refund for the undelivered portion of your subscription. If your credit card account cannot be charged, we will bill you directly instead.